Message and Log Reference


2.4.1 0000XXXX

This section describes operation messages in which the upper four digits of the message identifier are 0000.

Table 2-4: Operation messages for event location SOFTWARE (0000XXXX)

Message

ID

Event

Level

Message text

Content and response

00003001

E3

System restarted due to abort reset operation.

The device was restarted because the RESET button was pressed.

[Action]

None.

00003002

E3

System restarted due to default reset operation.

The device was restarted because the default switch was pressed.

[Action]

None.

00003003

E3

System restarted due to fatal error detected by software.

The software detected a fatal error and restarted the system.

[Action]

Check the log by executing the show logging command. If another problem is indicated in the log, take appropriate action according to the error message.

00003004

E3

System restarted due to user operation.

The switch was restarted for one of the following reasons:

  • Executing reload Commands

  • Detect member switch additions, deletions, or state changes in a stacked configuration

  • A SW(Switch processor)part failure is detected in a stacked configuration.

  • Restarting the Network Interface Management Program

[Action]

Use show logging command to check the log. Then, check the cause of the device restart. The log for each restart source is shown below. If applicable logs are available, take the appropriate action for each log.

  • Detect member switch additions, deletions, or state changes in a stacked configuration

    Reboot Logging with Event Location = STACK

  • A SW part failure is detected in a stacked configuration.

    E8 EQUIPMENT 25040201 2101 Hardware restarted because of its failure.

  • Restarting the Network Interface Management Program

    E7 SOFTWARE 25300000 1001 nimd aborted.

    R7 SOFTWARE 25300000 1001 nimd restarted.

00003005

E3

System restarted due to fatal error detected by kernel.

The kernel detected a fatal error and restarted the system.

[Action]

Check the log by executing the show logging command. If another problem is indicated in the log, take appropriate action according to the error message.

00003006

E3

System restarted due to WDT timeout.

The device was restarted because of a WDT (watchdog timer) timeout.

[Action]

Check the log by executing the show logging command. If another problem is indicated in the log, take appropriate action according to the error message.

00003007

E3

System restarted due to hardware error detected by kernel.

The device was restarted because of a hardware failure.

[Action]

Replace the Switch.

00003008

E3

System restarted due to hardware error detected.

The device was restarted because of a hardware failure.

[Action]

Replace the Switch.

00003101

E7

Memory exhausted. Possibly too many users logged in, or too many sessions(via ftp,http,...) established.

There is not enough CPU memory.

[Action]

  1. If many users are logged in, log out all but the most essential users.

  2. If there is a lot of use from ftp, disconnect all but the most essential connections.

  3. If there is too much access from the network management device, limit the amount of access to the minimum necessary.

  4. If the system does not recover after any one of three methods above, the capacity limit of the Switch might not be satisfied. Review the network configuration by referring to Vol.1" "3 Capacity Limits in the Configuration Guide.

R7

Recovered from memory exhaustion.

The CPU has recovered from a lack of memory.

[Action]

None.

00003303

E3

Received many packets and loaded into the queue to CPU.

Numerous received packets have accumulated in CPU queues.

[Action]

None. If this message is output frequently, check the following.

  1. Check if the switch has received a large quantity of packets for the local device (such as for ping or telnet), in a broadcast, or in a multicast. If there is too much access from the network management device, limit the amount of access to the minimum necessary.

  2. The network configuration may be too complex. Revise the network configuration.

00003304

E3

Processed the packets in the queue to CPU.

Packets that had been accumulating in CPU queues have been processed.

[Action]

None.

00008601

E3

NTP lost synchronization with <ip address>[ on VRF <vrf id>].

Synchronization was lost with the NTP server at <ip address>.

<ip address>: IPv4 address of NTP server

<vrf id> VRF ID

[Action]

Use the show ntp associations command to check the NTP status.

If the non-synchronized state continues, check the NTP configuration, NTP server operation status, and availability of communication.

00008602

E3

NTP detected an invalid packet from <ip address>[ on VRF <vrf id>].

An invalid packet from the NTP server at <ip address> was detected.

<ip address>: IPv4 address of NTP server

<vrf id> VRF ID

[Action]

Check the NTP server.

00008603

E3

NTP could not find the server which synchronize with.

There is no NTP server for which synchronization is possible.

[Action]

Check the NTP configuration, NTP server operation status, and availability of communication.